Last week, I fixed my ebookreader. By myself. My husband has requested that I stop boasting about it to him, so here I’m telling you.
One week ago exactly, my Opus had a run-in with Adobe Digital Editions (not my favorite software af the moment) which destroyed the file(s) necessary to load new books onto it. So I could still read my old books, but was unable to upload any new acquisitions.
I wrote to both Adobe’s and Bookeen’s (the company that makes the Opus) support. From Adobe, I received one automated reply that recommend I re-install ADE. Duh. As if I hadn’t done that already. After that, nothing.
Bookeen, on the other hand, answered within 48 hours. After I sent them a detailed description of the problem, they told me I would have to reformat the Opus and re-install the software. They sent me links to the relevant pages, and a step-by-step description of what I had to do. And what can I say? It worked perfectly. It was still a pain – for one thing I read to reload all my ebooks, for all the DRM-ed ones using ADE. But I made use of the occasion by restructuring my folders, and now everything runs smoothly.
What was the last item, electronic or otherwise, that you managed to fix all by yourself?
– Rike Horstmann